Female Customer Care Representative Position Available

Female Customer care representative. Locations: Lagos, Abuja, Ibadan and PH. Conduct regular follow-ups with clients to ensure satisfaction with deployed staff; Maintain consistent communication with outsourced/deployed staff across locations; Handle and resolve complaints, conflicts, and workplace issues in a timely and professional manner; Act as the primary liaison between clients and the organization; Monitor staff performance and provide feedback or escalate concerns when necessary; Ensure proper documentation and updating of staff and client records; Prepare reports on client feedback, staff performance, and issue resolution; Support general administrative duties within the HR/operations team; Ensure compliance with company policies by deployed staff.