MTN Auto-renewal Deducted My N2000 Airtime — How To Stop It Permanently?
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Good morning guys,
Please I need help. I recharged N2000 yesterday for calls, MTN immediately deducted it and renewed a 1GB data bundle I did last week. I didn't even want data.
I called customer care, they said auto-renewal is ON by default.
I have searched online and found 4 methods to stop it:
- USSD code *123*0*1# or *312*200#
- MyMTN App > Data > Manage Subscription > Toggle OFF
- Send STOP to 131 via SMS
- Call 180 to disable
I tried method 2 and it worked. It even showed me 3 other subscriptions eating my airtime silently.
For anyone facing same issue, I documented all 4 steps with screenshots here (for clarity):
I will drop the link in comment below to avoid ban.
Has anyone else experienced this? How did you stop yours?
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