> As we develop our operations in Ado-Ekiti, we are looking for a highly organised, proactive and digitally competent Office & Digital Marketing Coordinator to support the day-to-day running of the office and coordinate our digital communication, social media activities and advertising. This is a practical role for someone who can take responsibility, work independently, communicate professionally with clients and students, and ensure that office and marketing activities are properly coordinated.
KEY RESPONSIBILITIES Office Administration Coordinate the day-to-day administrative activities of the office. Ensure the office is organised, professional and ready for daily operations. Receive and attend to students, clients, visitors and enquiries professionally. Manage incoming calls, WhatsApp messages, emails and general enquiries. Record and follow up enquiries from prospective students and clients.
Assist with student registration, onboarding and appointment scheduling. Maintain accurate student, client and office records. Prepare, organise and file administrative documents. Monitor office supplies and report when items need to be replenished. Maintain attendance records and support basic student administration. Coordinate meetings, appointments and internal activities. Support the organisation of seminars, information sessions, training activities and other Altiora events.
Liaise with instructors, students, clients and management as required. Maintain confidentiality when handling company, student and client information. Carry out other reasonable administrative duties required for the smooth running of the office. Social Media and Digital Marketing Manage Altiora's day-to-day social media activities. Create, prepare and schedule engaging content for platforms such as Facebook, Instagram, TikTok, LinkedIn and WhatsApp Business, as applicable.
Develop content around German language training, courses, student opportunities, international education, career pathways, events and company activities. Create simple but professional graphics and promotional materials using Canva or similar tools. Write clear and engaging captions and promotional copy. Respond promptly and professionally to social media comments, direct messages and enquiries.
Monitor social media activity and identify potential student and client leads. Maintain a consistent and professional Altiora brand image across digital platforms. Support the promotion of German language courses, events, seminars and other company services. Assist with paid social media advertising campaigns. Set up, monitor and report on advertising campaigns under management direction.
Track enquiries generated from advertisements and maintain basic lead records. Monitor engagement, reach, enquiries and other relevant marketing performance indicators. Identify effective content and promotional opportunities. Support the continuous improvement of Altiora's digital marketing activities. Lead Management and Customer Communication Respond promptly to enquiries received through social media, WhatsApp, email and other channels.
Provide accurate first-line information about available courses and services. Record prospective student and client details. Follow up leads appropriately and professionally. Escalate complex enquiries to the appropriate member of management. Maintain a simple and organised enquiry and lead-tracking system. Help convert genuine enquiries into registrations and appointments. REQUIREMENTS The ideal candidate should have: A minimum of OND, HND or equivalent qualification in Business Administration, Marketing, Mass Communication, Management, Information Technology or a related field.
Relevant practical experience may also be considered. Previous experience in office administration, customer service, digital marketing, social media management or a similar role. Strong written and spoken English. Good computer skills and confidence using Microsoft Word, Excel, PowerPoint, email and internet-based tools. Practical experience using social media platforms for business purposes.
Experience using Canva or similar graphic design tools. Basic understanding of digital advertising, particularly Facebook and Instagram advertising. Good understanding of WhatsApp Business. Ability to create attractive and professional social media content. Ability to write clear, engaging and professional captions. Good organisational and time-management skills. Excellent communication and interpersonal skills.
Ability to manage several tasks without losing attention to detail. Professional appearance and attitude. Ability to work independently and take initiative. Good customer service skills. Strong attention to detail and accuracy. Willingness to learn and adapt as the company grows. DESIRABLE DIGITAL MARKETING SKILLS Candidates with experience in the following will have an advantage: Meta Business Suite Facebook and Instagram Ads Manager Canva TikTok Business LinkedIn WhatsApp Business Google Business Profile Basic social media analytics Lead generation and lead tracking Content planning and scheduling Basic video editing for social media Mobile photography and short-form video content Basic SEO and digital marketing principles PERSONAL QUALITIES We are looking for someone who is: Responsible and dependable.
Organised and proactive. Friendly and approachable. Professional when dealing with students and clients. Creative and willing to contribute ideas. Comfortable speaking with people. Able to work with limited supervision. Willing to learn new systems and digital tools. Able to maintain confidentiality. Results-oriented and committed to completing tasks properly. Check how your CV matches this job Method of Application Interested and qualified candidates should apply using the Apply Now button below.
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