Subject: How Do You Handle Customers Who Message Your Business On Whatsapp?
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Getting the customer to message you is only half the problem. Someone asks for the price, availability, delivery, location, payment. Then another customer messages, then follow-ups - eventually you're spending a significant part of the day going through WhatsApp conversations. How do businesses that receive 20-100+ customer conversations a day handle this?
Dedicated staff, WhatsApp Business labels, external CRM? I'm building a system that can handle the repetitive parts automatically. No sales pitch.
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