Funds Stuck In Bamboo App Due To Security Questions, Unable To Buy Dangote IPO

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I'm a first-time user of the Bamboo app. I deposited money into the app specifically to buy the Dangote IPO, but unfortunately, I couldn't complete the purchase because of security questions. The frustrating part is that I also cannot withdraw my funds from the app to use elsewhere. I contacted Bamboo's AI Help, which appears to be the only available support option, but I couldn't get a solution.

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