Guest Relations Officers – Hospitality at a Reputable Company

Handle guest enquiries, requests and complaints professionally.

Follow up on guest concerns to ensure satisfactory resolution. Coordinate special requests with relevant departments. Obtain guest feedback and communicate recurring issues to management. Provide information regarding facilities, services and local attractions. Assist VIP and special-category guests where required. Maintain accurate records of guest requests, incidents and feedback.

Work closely with Front Office, Housekeeping, Food & Beverage and other departments. Maintain exceptional grooming and service standards. Requirements OND/HND/Bachelor’s degree in Hospitality Management, Tourism, Business Administration or a

Strong interpersonal and problem-solving abilities. Excellent grooming and professional presentation. Ability to remain calm and courteous when handling difficult situations. Strong customer-service orientation.

Ability to work shifts, weekends and public holidays. Salary: ₦100,000–₦150,000 monthly Tailor your CV for free Method of Application Interested and qualified candidates should apply using the Apply Now button below.

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