> We are seeking a DevOps Support Officer to support the monitoring, troubleshooting, deployment, and reliability of our applications and technology platforms. Key Responsibilities Monitor applications, infrastructure, and transactional platforms. Investigate and resolve application, database, API, and system issues. Perform log analysis, troubleshooting, and root-cause analysis.
Support application deployments, configuration changes, and UAT. Work closely with Developers, DevOps, Infrastructure, and external vendors. Maintain operational dashboards, technical documentation, and troubleshooting guides. Manage incidents and ensure timely resolution within agreed SLAs. Requirements Experience with Linux/Unix, SQL/MySQL, Apache/Nginx, Git, Bash, REST APIs, HTTP/HTTPS, JSON/XML.
